Trusted Hearts Homecare Solutions, LLC (“we,” “us,” “our”) is committed to protecting the privacy of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website. This policy is in compliance with all applicable laws and regulations, including the Maryland Personal Information Protection Act (PIPA).

Information We Collect

We may collect the following types of information:

  1. Personal Information: Information that can identify you, such as your name, address, phone number, email address, and any other information you voluntarily provide to us through our contact forms or other interactions on our website.
  2. Non-Personal Information: Information that does not identify you personally, such as your IP address, browser type, referring/exit pages, and operating system.

How We Collect Information

  1. Direct Collection: When you voluntarily provide personal information through our website, such as when you fill out a contact form, request services, or subscribe to our newsletters.
  2. Automatic Collection: We use cookies and similar technologies to collect non-personal information as you navigate through our website.

Use of Information

We may use the information we collect for various purposes, including:

  1. Providing Services: To respond to your inquiries, provide the services you request, and manage our relationship with you.
  2. Improving Our Website: To analyze trends, administer the website, track user movements, and gather demographic information to improve our website and services.
  3. Communication: To send you information, updates, and promotional materials related to our services, unless you opt out of such communications.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as these parties agree to keep this information confidential. We will not share your consent with third-party service providers.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

You have the right to:

  1. Access and Update: Access and update your personal information held by us.
  2. Opt-Out: Opt-out of receiving communications from us by replying UNSUBSCRIBE to any email we send, STOP to any text message, or by contacting us at 301-490-3168. We will promptly respond to your request.
  3. Delete: Request the deletion of your personal information, subject to certain legal exceptions.

Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Trusted Hearts Homecare Solutions
4 E. Rolling Crossroads, Suite 209 Catonsville, MD 21228